Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PUARCV002 Mapping and Delivery Guide
Provide relief and recovery services to disaster-affected communities

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency PUARCV002 - Provide relief and recovery services to disaster-affected communities
Description
Employability Skills
Learning Outcomes and Application This unit of competency involves the skills and knowledge required to work as a team member during relief and ongoing recovery operations. The role may involve assisting in the provision of welfare and support services to disaster-affected people via outreach, or at evacuation centres, relief or recovery centres. Recovery workers performing this role may be deployed intra and interstate.It includes preparing for a relief and/or recovery role, assessing immediate needs, providing information and assistance, contributing to reports for assistance, providing client support services information, as well as contributing to reports and documentation.This unit applies to a recovery team member who will be working under the supervision of a team leader.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

applicable documentation, including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment (PPE) currently used in industry.
Prerequisites/co-requisites
Competency Field Recovery.
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for relief and/orrecovery roles
  • Team briefing, including local recovery arrangements, is undertaken and role is confirmed
       
Element: Allocated tasks and expectations are clarified
       
Element: Assess immediate needs
  • Relevant information about disaster-affected individuals is recorded in accordance with required protocols
       
Element: Immediate needs of disaster-affected individuals and initial support are identified and documented
       
Element: Potential strengths of disaster-affected individuals to support themselves and/or the community are identified and documented
       
Element: Contribute to assessing requests for assistance
  • Advice regarding availability and eligibility for disaster relief and recovery grants is provided
       
Element: Applications for disaster relief grants are reviewed in accordance with established eligibility criteria
       
Element: Damage listed on disaster relief grant applications is verified
       
Element: Information and recommendations for financial assistance are contributed to and forwarded in accordance with communication protocols
       
Element: Recovery needs are identified, and support services are provided in response to identified individual and community needs
       
Element: Provide support services
  • Administrative tasks relating to role and client support services are undertaken
       
Element: Disaster-affected individuals requiring additional support are documented
       
Element: Disaster-affected individuals are referred to other agencies based on client consent, needs and services required, and in accordance with established guidelines
       
Element: Potential ongoing needs of disaster-affected people and communities are identified and appropriate actions taken
       
Element: Liaison with team members and relevant people from other agencies is undertaken to enable coordination of services provided
       
Element: Contribute to preparation of reports and documentation
  • Administrative documentation is completed, collated and recorded in accordance with established procedures
       
Element: Operational briefings and debriefings are undertaken and regular reporting is provided according to communication protocols
       
Element: Information is prepared and submitted to team leader as required
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare for relief and/orrecovery roles

1.1

Team briefing, including local recovery arrangements, is undertaken and role is confirmed

1.2

Allocated tasks and expectations are clarified

2

Assess immediate needs

2.1

Relevant information about disaster-affected individuals is recorded in accordance with required protocols

2.2

Immediate needs of disaster-affected individuals and initial support are identified and documented

2.3

Potential strengths of disaster-affected individuals to support themselves and/or the community are identified and documented

3

Contribute to assessing requests for assistance

3.1

Advice regarding availability and eligibility for disaster relief and recovery grants is provided

3.2

Applications for disaster relief grants are reviewed in accordance with established eligibility criteria

3.3

Damage listed on disaster relief grant applications is verified

3.4

Information and recommendations for financial assistance are contributed to and forwarded in accordance with communication protocols

3.5

Recovery needs are identified, and support services are provided in response to identified individual and community needs

4

Provide support services

4.1

Administrative tasks relating to role and client support services are undertaken

4.2

Disaster-affected individuals requiring additional support are documented

4.3

Disaster-affected individuals are referred to other agencies based on client consent, needs and services required, and in accordance with established guidelines

4.4

Potential ongoing needs of disaster-affected people and communities are identified and appropriate actions taken

4.5

Liaison with team members and relevant people from other agencies is undertaken to enable coordination of services provided

5

Contribute to preparation of reports and documentation

5.1

Administrative documentation is completed, collated and recorded in accordance with established procedures

5.2

Operational briefings and debriefings are undertaken and regular reporting is provided according to communication protocols

5.3

Information is prepared and submitted to team leader as required

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one separate occasion and include:

confirming eligibility criteria for specific forms of assistance

identifying assistance measures to meet needs of disaster-affected individuals and communities

preparing referrals

talking to disaster-affected individuals to obtain and record relevant information about them and their needs

working as part of a team with communities and people from a range of cultural backgrounds and following instructions in accordance with recovery arrangements

working collaboratively and sensitively with people from diverse cultural backgrounds.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

administrative tasks relating to support services

community-centred approaches

definitions of disaster and recovery

disaster assistance services, processes and practices

effective communication principles

principles of cross-cultural communication

recovery stakeholders

recovery environments

role of psychological first aid in disaster recovery and when to refer disaster-affected people to mental health practitioners

services provided by outreach, evacuation centres, relief or recovery centres

support services available for disaster-affected individuals and communities.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare for relief and/orrecovery roles

1.1

Team briefing, including local recovery arrangements, is undertaken and role is confirmed

1.2

Allocated tasks and expectations are clarified

2

Assess immediate needs

2.1

Relevant information about disaster-affected individuals is recorded in accordance with required protocols

2.2

Immediate needs of disaster-affected individuals and initial support are identified and documented

2.3

Potential strengths of disaster-affected individuals to support themselves and/or the community are identified and documented

3

Contribute to assessing requests for assistance

3.1

Advice regarding availability and eligibility for disaster relief and recovery grants is provided

3.2

Applications for disaster relief grants are reviewed in accordance with established eligibility criteria

3.3

Damage listed on disaster relief grant applications is verified

3.4

Information and recommendations for financial assistance are contributed to and forwarded in accordance with communication protocols

3.5

Recovery needs are identified, and support services are provided in response to identified individual and community needs

4

Provide support services

4.1

Administrative tasks relating to role and client support services are undertaken

4.2

Disaster-affected individuals requiring additional support are documented

4.3

Disaster-affected individuals are referred to other agencies based on client consent, needs and services required, and in accordance with established guidelines

4.4

Potential ongoing needs of disaster-affected people and communities are identified and appropriate actions taken

4.5

Liaison with team members and relevant people from other agencies is undertaken to enable coordination of services provided

5

Contribute to preparation of reports and documentation

5.1

Administrative documentation is completed, collated and recorded in accordance with established procedures

5.2

Operational briefings and debriefings are undertaken and regular reporting is provided according to communication protocols

5.3

Information is prepared and submitted to team leader as required

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the PUA Public Safety Training Package Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Team briefing, including local recovery arrangements, is undertaken and role is confirmed 
 
Relevant information about disaster-affected individuals is recorded in accordance with required protocols 
 
 
Advice regarding availability and eligibility for disaster relief and recovery grants is provided 
 
 
 
 
Administrative tasks relating to role and client support services are undertaken 
 
 
 
 
Administrative documentation is completed, collated and recorded in accordance with established procedures 
 
 

Forms

Assessment Cover Sheet

PUARCV002 - Provide relief and recovery services to disaster-affected communities
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PUARCV002 - Provide relief and recovery services to disaster-affected communities

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: